What you are looking for in a corporate messenger is not going to be the same as the next company; there is nothing wrong with this. You have your own idea of what the best tool looks like, and you should follow your gut when making a decision.

The more features that an instant messenger offers the better off you are going to be. Some of the most popular features in today’s world include: the ability to create and manage private and secure networks, live chat, activity logs, voice chat, video chat, and fast file transfer. Does your current corporate messenger do all of this?

You don’t want to rush your decision. You will more than likely find a few options that look good on the surface. But soon enough you have to dig beneath the surface to find what is really there. At this point you will realize that some corporate messengers are better than others and offer more features and functionality.

If you find a corporate messenger that does it all and can work for you and your company, get started to see what it is all about.

This is why you need to be very careful when choosing an IM client. If you have the time to get employees involved in the selection process you should definitely do so. This will help to bring your team closer together, while also allowing you to avoid mistakes in the future.

What can I do if employees don’t like the IM client? This is when you need to make a decision that could mean big changes. First things first, find out if the majority of employees are for or against the current instant messenger. You may learn that the majority of employees find it to be more than acceptable. In this case, all you have to do is worry about helping those who are disgruntled. On the other hand, if almost everybody dislikes the IM client you have to make a change to something better.

Don’t forget about what your employees think about the IM client that is in place. It is important that they are happy with the setup to ensure that all benefits are being taken advantage of.

To find a secure IM client you need to look into the security features of several applications. Don’t narrow your search too much. You want to keep an open mind at first to ensure that you are seeing everything that is available. Finding a secure IM client is not as hard as you may think if you compare many options.

Of course, there will come a time when you need to test the security functions as well. Do you see something that is a security loophole? If so, you should address this at once. Most IM clients are very secure, and their makers take great pride in this. But you definitely want to do due diligence to ensure that you are getting exactly what you want.

One thing is for sure: when you find the right secure IM client you will know it. You will feel good about what you are getting, and confident that you and every user will be secure at all times.

Don’t take the risk of compromising important information. Instead, choose a secure IM client that you can trust.

The number one benefit for most companies is the added mode of communication. Sure, you will always be able to use the telephone, mail, and email. But why not add something else? Something that is instant and efficient. Since it does not take too much time and money to implement a corporate messenger it makes no sense to overlook this any longer.

Believe it or not, this can be a great way to do better business with clients as well. Are you aware of the fact that more and more companies are communicating with clients via instant messenger? If you don’t have this capability you may find that some of your clients are disappointed. Is that what you want? The last thing you want is for your competition to use instant messaging while you are stuck in the past.

With so many benefits of a corporate messenger you would be a fool to continue to move forward without this tool. No matter what type of business you have and in what industry, you can take advantage of a corporate messenger for both interoffice communication and staying in touch with clients.

There are many ways that your IM client may fail you. This is not something you should be looking for, but definitely something you should be aware of. Take for instance an instant messenger that just doesn’t have enough features. You may have chosen a particular IM client early in your company’s life because it was right for you at the time. But as you began to grow it became obvious that more features were necessary. There is nothing wrong with moving on and finding a tool that offers more bang for your buck. In fact, this is essential if you plan on using instant messaging as you continue to grow.

But it takes too much time to find a new IM client. This is a common complaint among many people who are dealing with a failed application. But remember, it is better to take the time to find a new IM client than to continue wasting away the days relying on something that has no chance of working to your advantage.

If your IM client is failing you, now is the time to suck it up and find a better tool. With many options, something that is perfect for you and your company is waiting around the bend.

Here are three things you should expect from your business instant messenger tool:

1. The ability to chat. This goes without saying, but it is very important. The number one feature of any business instant messenger is the ability for users to chat with one another in real time. When choosing an application make sure you are 100 percent comfortable with this feature.

2. Security. You cannot jeopardize security just because you want to use a business instant messenger. It is important to rely on a tool, such as Brosix, that is known for top notch security. Additionally, Brosix also allows each company to setup a network of users. This goes a long way in ensuring that employees don’t use the business instant messenger to communicate with those outside the network.

3. Co-browsing. Do you need to show a coworker or client what you are looking at online? With a co-browsing option this is possible. Any information that is available through a web browser can be shared with another party.

You should expect your business instant messenger to offer the above features, as well as many others. Anything that is important to you is essential to your overall level of satisfaction and success.

Here are three ways that instant messaging is better than using the telephone to communicate:

1. It can be quicker. When you send an instant message there is no delay. To go along with this, the recipient can read what you say and answer you within a matter of seconds. This is not to say that using a phone is slow. But when you IM you are definitely moving at a fast pace.

2. When you don’t want to actually talk to somebody. No matter who you are there are bound to be days when you do not want to speak with a lot of people face to face or on the phone. Fortunately, with instant messaging you can still communicate but you don’t have to get sucked into a long phone conversation along the way.

3. The other benefits. A phone is a phone. You can call others and that is about it. But with an instant messaging tool you can do much more. You can chat one-on-one, or you can invite others into a chat room for a group meeting. Options are endless with instant messaging.

If you choose an instant messenger with too many features that do nothing, you will end up wasting a lot of time. Choose one that doesn’t have enough features, and you will be searching for a replacement in the near future. As you can see, you have to walk a very fine line to ensure that you get started with the right program.

By addressing these questions, with the help of your coworkers, you can decide which instant messaging features are most important:

1. How are we going to use instant messaging? It may be only for interoffice communication. Or maybe you want to use IM to talk with clients as well. You have to answer this question based on your vision for the future.

2. What features will we definitely need? This may be the most important question. When you choose an instant messenger that offers all the right features you don’t have to worry about missing out on something. Make a list of what you need, and don’t stop until you find a program that offers them.

3. Don’t get caught up with all the bells and whistles. Yes, you want a lot of features. But not those that are going to take up space without offering any real value.

Now that you have answered these questions you should find it easier to choose the right instant messenger.

So what do I need to do to get started?

1. Use the simple sign up form featured on the Brosix website. It only takes 30 seconds to fill out, and will get you on the right track to starting your free trial.

2. The easy to follow, high powered control panel allows you to create users for your very own network. Which employees do you want to add to your network?

3. Email the proper information, such as the provided link, to those you want to invite into your network. Once they sign up they are part of your highly secure IM network that is for invited users only.

There are other benefits of using Brosix, but the ability to create your own instant messaging environment is at the top of the list. When you compare this benefit to those offered by other programs it is easy to see that Brosix is head and heels above the competition in this area.

If your clients are asking to communicate via IM there are a few things you must do:

1. Ask what instant messenger they use. This is probably the most important question. After all, you have to be using the same system in order to communicate.

2. Talk to your boss about this. It is safe to say that he will be alright with this as long as it is at the request of the client. After all, you don’t want to shoot down this idea and risk agitating your client. Doing that will only cause you problems, and may even result in losing the client for good.

3. Be sure of what you say when communicating via IM. Remember, this is much different than talking in person or on the phone. Make sure you are clear with your words and that you do not make any jokes that can be taken the wrong way. It is important to stay professional no matter how you are talking with clients.

If you are not currently using an instant messaging program within your company, but are asked to do so by a client, you should consider the above points and then move forward.