Is there something wrong with the instant messenger you are currently using? Are you and other people in your office having a difficult time? If your instant messenger is letting you down, here are three things you can do to get back on track:
1. Find a new provider. This is often times the easiest solution because you don’t have to waste anytime searching for another answer. With so many instant messengers available you can find another tool that offers what your current application is lacking. The longer you wait to make a change the more time you are wasting.
2. Try to find an answer. Changing is not always the best idea because you may be able to find an answer to any problem you are having. Remember, no instant messenger is going to be exactly what you want. You should attempt to deal with any downfalls that you come across before you make a change.
3. Ask others for help. Is there a chance that you are the only one who is experiencing a problem? You may be able to ask somebody in your IT department to explain what is going on. There is a chance that you may be up against a slight learning curve. As soon as you settle in and become comfortable you may not run into any additional problems.
If your instant messenger is letting you down, for whatever reason, try out the three tips listed above.