Business Communication Tools A Plain-English Guide to Choosing an Internal Messaging System That Will Still Work in Five Years May 11, 2026 by Jordan I.M. Most internal chat tools look great in month one. They’re fast to deploy, everyone already “knows how to use them,” and the pricing seems predictable. The real test comes later: reorganizations, new compliance requirements, a merger, a security incident, or a vendor roadmap that shifts in a direction you didn’t choose. If you want an […] Read more » cyber security data control internal messaging long-term planning saas vs self-hosted
Business Communication Tools Messaging Platform Ownership vs. Convenience: How to Think About the Trade-Offs Clearly April 30, 2026 by Jordan I.M. Why this trade-off feels confusing in the real world For most teams, the day-to-day experience of chat is simple: you open an app, messages arrive, work moves forward. Convenience is immediate and obvious. Ownership is less visible—until something breaks, costs spike, a policy changes, or a compliance question lands on your desk. Thinking clearly about […] Read more » business communication convenience data ownership instant messaging platforms risk management
Business Communication Tools How to Decide If Your Business Needs a Private Team Communication Platform February 3, 2026 by Jordan I.M. Most teams start with whatever is easiest: WhatsApp, Telegram, Signal, Slack, or Microsoft Teams. That works—until it doesn’t. The moment your conversations become business-critical (or regulated, or simply hard to manage), the question shifts from “Which app do people like?” to “Do we need our own space for internal communication?” Below is a practical way […] Read more » data control internal chat platforms privacy compliance private messaging apps team communication
Business Communication Tools Self-Hosted Chat Explained: A Practical Guide for Non-Technical Decision Makers January 22, 2026 by Jordan I.M. What “self-hosted chat” really means (in business terms) Self-hosted chat is an internal messaging system that your organization runs in an environment you control, rather than renting entirely from a public service. “Hosting” is simply where the chat software lives and who has authority over it. In practice, you typically have three options: Vendor-hosted: A […] Read more » business communication data control internal messaging platform ownership self-hosted chat
