There are many ways to use instant messaging to your advantage, and you should be well aware of each and every one. It is your job to use this communication tool however you see fit. If you are unsure of the super simple ways to use instant messaging, continue reading:
1. For basic communication. Do you need to ask your boss a question? Do you need to setup a lunch date with a coworker to discuss a project? If so, you can do so quickly and easily with a brief instant message.
2. To speak with more than one coworker at the same time. Why mess with conference calls and in person meetings when your instant messaging program can help you setup a chat room? It is easy for everybody to get on the same page through the use of a chat room.
3. For client communication. Believe it or not, some of your clients may also be interested in instant messaging. Why not ask around, with permission of your company, to find out which clients are willing to communicate this way? It can go a long way in making client communication more efficient.
If you want to benefit from instant messaging you can do so through the super simple ways detailed above.